Customer Insights

Understand your customer behavior and satisfaction

Total Customers

1,247
+18.2%this month

New Customers

156
+24.7%this month

Returning Customers

1,091
+16.8%this month

Avg Spend/Customer

$47.32
+5.4%per visit

Customer Retention

87.5%
+2.1%monthly rate

Lifetime Value

$284.50
+12.3%avg LTV

Average Customer Spend Trends

$47.32

Overall Avg

$38.45

New Customers

$52.18

Returning

Order Frequency Patterns

Most customers order 2-3 times per month

Customer Satisfaction Tracking

MetricCurrent RatingPreviousChangeReviews
Overall Rating
4.8
4.6
+4.3%
342
Food Quality
4.9
4.7
+4.3%
298
Order Accuracy
4.7
4.8
-2.1%
287
Pickup Speed
4.6
4.4
+4.5%
312
Staff Friendliness
4.8
4.7
+2.1%
256

4.8/5

Overall Rating

94.2%

Positive Reviews

1,495

Total Reviews